Frequently Asked Questions (FAQ)

Holton Heritage Services - FAQ Do you transcribe documents?

Yes. If you have a document that was written in English, but you are having trouble figuring out what it says, we can help. Older documents can be difficult to read because of faded ink, stylized penmanship, poor penmanship, outdated spelling, poor spelling, use of words that are no longer utilized or obscure phrasing. Wills, land records, church and temple records, passenger lists, federal and state census records and more can be excellent sources of genealogical information when you understand what they are saying. We will look at a copy (.jpg, .pdf, etc) of the record in question and write a transcription of that record for you.


Holton Heritage Services - FAQ What if I’m interested in a kind of research not listed here?

We will definitely try to help you reach your research goals. Contact us by telephone or email, and give us an explanation of the type of research you need to have done. We will do everything possible to help you achieve your goals.


Holton Heritage Services - FAQ When is payment due?

  • Once you have decided to retain our services, we will begin working on your project upon receipt of an initial deposit of $150. Any project with a set fee of $150 or less must be paid in full upon contract.
  • For projects costing under $500.00, the remainder of the payment will be due once research is completed.
  • For projects costing over $500.00, payment is requested at each milestone mutually agreed upon between the client and HHS.

If other payment options work better for you, we can customize a plan to meet your particular needs.


Holton Heritage Services - FAQ How can payment be made?

We accept payment by cash, check, money order and cash app. Other arrangements are also available as needed.


Holton Heritage Services - FAQ How long does the research take?

Every family history project is unique. Therefore, the length of time it takes to complete the research for each project is also individual to the case. Among the factors that determine how long a research project takes to complete are:

  • Information the client already knows his or her family history
  • Project goals of the client
  • Availability of necessary records

To give you some idea about research time, projects in which I was requested to trace one side of a family back 4 generations required roughly 5 – 8 hours to research. This, of course, varies with each individual project.




Have Questions?


We can help find answers to your genealogy and heritage questions.
For commonly asked questions refer to our frequently asked questions page.